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Privacy Policy

1. Introduction

MedCareFocus ("we," "us," or "our") is committed to protecting your privacy and providing a safe online experience for all of our users. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you access and use our E-commerce platform.

2. Information We Collect

  • Personal Information: We may collect personal information, including your name, email address, phone number, and shipping address, when you create an account, place an order, or interact with our platform.

  • Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment methods.

  • Browsing Information: We may collect information about your IP address, browser type, and operating system to improve the performance and security of our platform.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and provide tailored content. You can manage your cookie preferences through your browser settings.

  • User-Generated Content: Any content, such as reviews or comments, that you post on our platform may be collected and shared publicly.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage your account.
  • To process and fulfill your orders.
  • To communicate with you, including sending order confirmations, updates, and promotions.
  • To improve our services and user experience.
  • To enforce our Terms and Conditions and other policies.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • With vendors and sellers to facilitate the fulfillment of your orders.
  • With third-party service providers to support our platform's functionality, such as payment processing and shipping.
  • In response to legal requests, court orders, or to comply with applicable laws.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access and use. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

  • You may access, update, or delete your personal information by logging into your account.
  • You can opt-out of promotional emails by using the unsubscribe link provided in those emails.
  • You may manage your cookie preferences through your browser settings.

7. Children's Privacy

MedCareFocus is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us to have it removed.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through email or through our platform. Your continued use of MedCareFocus following these updates signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

By using MedCareFocus, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

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